50Crowns Casino Data Protection & Privacy

At 50Crowns, we are fully committed to protecting your personal information and ensuring your privacy is respected at every step of your journey with us. This Privacy Policy explains how we collect, use, store, and share your data when you access our platform at 50crowns.com or bet.50crowns.com. By using our services — whether you're exploring the 50 crowns casino, claiming a 50 crowns bonus, or completing your 50 crowns login — you consent to the practices described in this document. We encourage you to read this policy carefully before using our services.

Who We Are

50Crowns Casino is owned and operated by Zosma LLC, incorporated under the laws of Belize with registration number IFSC/200/LLC 2125/23, with a registered address at New Horizon Building, Ground Floor, 3 1/2 Miles Philip S.W. Goldson Highway, Belize City, Belize. Our 50Crowns platform is also operated by Eonvex Limited, registered under the laws of Cyprus (reg. HE 467522), located at Grigoriou Xenopoulou, Agia Paraskevi, Germasogeia, 4B, Limassol, Cyprus, acting as Billing Agent and EU-EEA Representative of Zosma LLC. We are licensed and regulated by the Government of the Autonomous Island of Anjouan, Union of Comoros, under license number ALSI-132405050-FI3.

Information We Collect

When you register and use our 50 crowns online casino, we may collect the following categories of personal data:

• Full name, date of birth, and contact details (email address, phone number)
• Username and password created during 50 crowns casino login registration
• Billing and payment information, including details related to deposits and withdrawals
• Identity verification documents (passport, national ID, proof of address)
• Gaming history, betting activity, and bonus usage including any 50crowns bonus code usage
• Device information, IP address, browser type, and operating system
• Communication records, including messages sent to our support team at support@50crowns.com
• Geolocation data where required for compliance purposes

We collect this information directly from you at registration, through your use of our 50Crowns app and mobile-optimized website, and automatically through cookies and tracking technologies.

How We Use Your Personal Data

Here at 50Crowns, we process your personal information for the following legitimate purposes:

• To create and manage your player account and facilitate your 50 crowns casino login
• To process deposits and withdrawals through our supported payment methods
• To verify your identity and comply with anti-money laundering (AML) and Know Your Customer (KYC) regulations
• To credit bonuses and promotions, including your 50 crowns welcome bonus and ongoing offers
• To provide 24/7 customer support via live chat, email, and contact form
• To detect fraud, prevent abuse, and ensure the security of our platform
• To send you marketing communications about our promotions (where you have consented)
• To improve our website, personalize your experience, and analyze usage patterns
• To comply with applicable legal obligations and licensing requirements

Legal Basis for Processing

Our 50Crowns team processes your data on the following legal grounds: performance of a contract (to provide our gaming services to you), compliance with legal obligations (AML, KYC, responsible gambling requirements), our legitimate business interests (fraud prevention, platform security), and your explicit consent where required (marketing communications, cookie placement).

Cookies and Tracking Technologies

We at 50Crowns use cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files placed on your device that help us recognize you, remember your preferences, and understand how you interact with our site. We use the following types of cookies:

• Essential cookies: Required for the platform to function, including maintaining your session during 50 crowns login
• Analytical cookies: Help us understand how players navigate the online 50 crowns casino and where improvements are needed
• Marketing cookies: Used to deliver relevant promotions, including information about the 50 crowns bonus code and special offers
• Functional cookies: Remember your preferences such as language and currency settings

You may manage or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may affect your ability to use some features of our platform.

Data Sharing and Disclosure

We do not sell your personal data to third parties. However, we may share your information with the following categories of recipients where necessary:

• Payment processors and banking partners to facilitate your transactions
• Identity verification and fraud prevention service providers
• Game software providers who power our 50 crowns casino online content
• Regulatory authorities and law enforcement agencies where required by law
• Our affiliated companies, including Eonvex Limited acting as our EU-EEA Representative
• Analytics and marketing partners, subject to your consent

All third parties we work with are contractually obligated to handle your data securely and in accordance with applicable data protection laws.

Data Retention

We retain your personal data for as long as your account is active and for a period thereafter as required by our legal and regulatory obligations. In most jurisdictions, we are required to retain records for a minimum of five years following account closure. When your data is no longer needed, we securely delete or anonymize it.

Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data when using our 50Crowns casino:

• Right of access: You may request a copy of the personal data we hold about you
• Right to rectification: You may ask us to correct inaccurate or incomplete data
• Right to erasure: You may request deletion of your data, subject to our legal obligations
• Right to restriction: You may ask us to limit how we process your data in certain circumstances
• Right to data portability: You may request your data in a structured, machine-readable format
• Right to object: You may object to processing based on legitimate interests, including direct marketing
• Right to withdraw consent: Where we process data based on consent, you may withdraw it at any time

To exercise any of these rights, please contact us at support@50crowns.com. We will respond to your request within the timeframe required by applicable law.

Data Security

We at 50Crowns take the security of your personal information seriously. We implement industry-standard security measures including SSL encryption, firewalls, and secure server infrastructure to protect your data from unauthorized access, loss, or disclosure. Our team regularly reviews and updates our security practices to maintain the highest possible standards of protection for every player on our platform.

Responsible Gambling and Data

Our 50Crowns platform collects and uses your gaming data to support responsible gambling initiatives. We may use your activity data to identify signs of problem gambling behavior and to apply responsible gambling tools such as deposit limits, cooling-off periods, and self-exclusion. This processing is carried out in accordance with our licensing obligations and is designed to protect you as a player.

Children's Privacy

Our services are strictly intended for adults aged 18 years and over. We do not knowingly collect personal data from individuals under the legal gambling age in their jurisdiction. If we become aware that a minor has provided us with personal information, we will take immediate steps to delete that data and close the associated account.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy from time to time to reflect changes in our practices, legal obligations, or business operations. When we make significant changes, we will notify you by email or via a prominent notice on our 50 crowns casino website. Your continued use of our services after such changes constitutes your acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data at 50Crowns, please do not hesitate to reach out to us. Our support team is available 24/7 to assist you:

• Email: support@50crowns.com
• Live Chat: Available 24/7 directly on our website
• Contact Form: Available in the Help & Support section of our platform

We are committed to resolving any privacy-related concerns promptly and transparently. At 50Crowns, your trust is our priority, and we will always handle your personal information with the utmost care and respect.